Royale Caribbean Casinos



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Given global public health circumstances, Royal Caribbean Cruises Ltd. has decided to extend the suspension of sailings of our global fleet through July 31st, 2020.
We are working with our guests to address this disruption to their vacations, and we are genuinely sorry for their inconvenience.
We expect to return to service on August 1,2020.

As one of our most valued Club Royale guests, we want to express how much we appreciate your business, and how grateful we are for your loyalty to Royal Caribbean. We understand that many of our Club Royale guests had cruise vacations planned this month and regret that the choices we have had to make has caused interruptions to your plans.

It means so much to us that many of you have reached out, eagerly awaiting your next offer or looking to rebook your impacted vacation. You want to get back onboard soon — just as much as we do.

We are so thankful for your loyalty to Club Royale and we want to show our appreciation by sharing a few key updates we’ve made to the program, so you can enjoy your benefits even longer.

Here is an important update for your Club Royale membership:

2019 & 2020 TIER STATUS EXTENSION. All Club Royale members will receive an extension of their 2020 tier status through March 31, 2022. Additionally, members who were in jeopardy of losing their tier status on the recent April 1, 2020 renewal date will receive an extension on their status through March 31, 2022. This means you will enjoy all your benefits and perks for the next 24 months.

ANNUAL CRUISE BENEFIT. Any members who were not able to take advantage of their 2019 annual complimentary cruise benefit will be able to redeem it through March 31, 2021.

CRUISE OFFERS. We remain committed to extending our cruise offers to you, and our Casino Representatives are here to assist whenever you are ready and able to travel once again.

As part of the Royal Caribbean and Club Royale family, our Casino Representatives are available at 888-561-2234 to support and assist with any questions or concerns you may have.

THANK YOU YOUR RESERVATION REQUEST HAS BEEN SUBMITTED

YOUR RESERVATION IS NOT YET CONFIRMED. COMPLETION OF THE FORM DOES NOT IMPLY A CONFIRMED RESERVATION, YOUR RESERVATION IS NOT CONFIRMED UNTIL YOU RECEIVE A CONFIRMATION EMAIL WITH A RESERVATION NUMBER FROM ROYAL CARIBBEAN THAT INCLUDES THE SHIP AND SAIL DATE REQUESTED. YOU SHOULD RECEIVE THIS CONFIRMATION WITHIN 48 HOURS AFTER SUBMITTING YOUR INFORMATION. ONCE YOU HAVE RECEIVED YOUR CONFIRMATION EMAIL YOU HAVE 24 HOURS TO PAY THE BALANCE DUE. YOU CAN PAY THE BALANCE VIA OUR AUTOMATED PAYMENT SYSTEM OR SPEAK WITH A CASINO REPRESENTATIVE AT OUR TOLL FREE # 1-888-561-2234. FAILURE TO PAY THE BALANCE DUE WITHIN 24 HOURS OF YOUR CONFIRMATION EMAIL WILL RESULT IN A SYSTEM-AUTOMATED CANCELLATION OF YOUR RESERVATION.

IN THE EVENT YOU DO NOT RECEIVE YOUR CRUISE CONFIRMATION WITHIN 48 HOURS AFTER SUBMITTING A REQUEST, PLEASE CONTACT US AT CLUBROYALE@RCCL.COM
 
 

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