Royale Caribbean Casinos



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UPDATE - 11/02/20

At Royal Caribbean International, our guests and crew's safety and well-being are always our top priorities. After further consulting with our partners at Cruise Lines International Association and in conjunction with the CDC, we have decided to extend the suspension of sailings for our global fleet for all sailings through December 31st, 2020, excluding sailings onboard Quantum of the Seas, with a plan to resume operation on January 1st, 2021. However, the following circumstances have extended the suspension for the following ships and sailings:

• Odyssey of the Seas sailings from November 5th, 2020 through March 26th, 2021 have been cancelled. Given the closure of shipyards along with the disruption to the supply chain caused by this pandemic, we’ll need additional time to complete the Odyssey of the Seas’ scheduled construction.

• Liberty of the Seas’ amplification has been postponed to a later date, and the ship will now sail to Galveston earlier than planned. Regrettably, only one ship can dock at the Galveston pier at a time, so we have cancelled our February 14, 2021 Jewel of the Seas cruise.

Here is an important update for your Club Royale membership:

2019 & 2020 TIER STATUS EXTENSION. All Club Royale members will receive an extension of their 2020 tier status through March 31, 2022. Additionally, members who were in jeopardy of losing their tier status on the recent April 1, 2020 renewal date will receive an extension on their status through March 31, 2022. This means you will enjoy all your benefits and perks for the next 24 months.

ANNUAL CRUISE BENEFIT. Any members who were not able to take advantage of their 2019 annual complimentary cruise benefit will be able to redeem it through March 31, 2021.

CRUISE OFFERS. We remain committed to extending our cruise offers to you, and our Casino Representatives are here to assist whenever you are ready and able to travel once again.

As part of the Royal Caribbean and Club Royale family, our Casino Representatives are available at 888-561-2234 to support and assist with any questions or concerns you may have.

THANK YOU YOUR RESERVATION REQUEST HAS BEEN SUBMITTED

YOUR RESERVATION IS NOT YET CONFIRMED. COMPLETION OF THE FORM DOES NOT IMPLY A CONFIRMED RESERVATION, YOUR RESERVATION IS NOT CONFIRMED UNTIL YOU RECEIVE A CONFIRMATION EMAIL WITH A RESERVATION NUMBER FROM ROYAL CARIBBEAN THAT INCLUDES THE SHIP AND SAIL DATE REQUESTED. YOU SHOULD RECEIVE THIS CONFIRMATION WITHIN 48 HOURS AFTER SUBMITTING YOUR INFORMATION. ONCE YOU HAVE RECEIVED YOUR CONFIRMATION EMAIL YOU HAVE 24 HOURS TO PAY THE BALANCE DUE. YOU CAN PAY THE BALANCE VIA OUR AUTOMATED PAYMENT SYSTEM OR SPEAK WITH A CASINO REPRESENTATIVE AT OUR TOLL FREE # 1-888-561-2234. FAILURE TO PAY THE BALANCE DUE WITHIN 24 HOURS OF YOUR CONFIRMATION EMAIL WILL RESULT IN A SYSTEM-AUTOMATED CANCELLATION OF YOUR RESERVATION.

IN THE EVENT YOU DO NOT RECEIVE YOUR CRUISE CONFIRMATION WITHIN 48 HOURS AFTER SUBMITTING A REQUEST, PLEASE CONTACT US AT CLUBROYALE@RCCL.COM
 
 

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